Heirlo Platform

Casework, intake, and client care—connected.

A unified workspace for Heirlo to move cases faster and keep every intake accountable.

4h Intake SLA target
24/7 Client visibility
One click Convert to matter
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Overview Intake Estates Estate Planning Court Calendar Tasks Clients Billing Marketing Insights Settings Subscribers
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Active Estates
0
+2 this week
Court Deadlines
0
Next: In 3 days
Awaiting Documents
0
8 pending review
Drafts Ready
0
Ready to file
Intake Performance Last 30 Days
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Today's Schedule
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Tasks Due Today
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Case Progress & Health
Recent Document Intake
Court Milestone Calendar
Smart Drafting Queue

Intake Pipeline

Track and qualify leads before converting them to estates.

Select an intake lead to view details and qualification steps.

Estate Planning

AI-drafted wills, trusts, and planning packages — reviewed and approved by you.

0 Total Plans
0 In Drafting
0 In Review
0 Signed
Client Name Plan Type Status Attorney Last Updated

No estate plans yet

Create your first estate plan to start using AI-assisted drafting for wills, trusts, and planning packages.

New Estate Plan

Estate Planning › Plan

Estate Plan

Client: — · Plan type: —
Intake
1
Workflow: loading...

Heirlo is preparing the next step.

Prepared by Heirlo, waiting on attorney approval
Heirlo already prepared
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Attorney reviews
  • ! Loading...
Document preview
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Plan Pulse
Step Intake
Plan type —
Heirlo status Draft ready for approval
Blocked by Attorney approval
Estate planning workflow
Estates › Estate

Estate

Client: — · — · —
Step 1
Loading workflow...
of 7 steps
Goal-based workflow
1
Workflow: loading next action...

Heirlo is preparing the next step for this estate.

Prepared by Heirlo, waiting on attorney approval
Heirlo already prepared
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Attorney reviews
  • ! Loading...
Draft preview
Loading draft...
Case Pulse
Phase Pre-Filing
Case type Florida Summary Admin
Heirlo status Draft ready for approval
Blocked by Attorney approval
Case Documents & Deadlines
Checklist 0
Deadlines 0
Parties 0
Document checklist
—
Key dates & deadlines
—
Related parties
—
Matter Details
Decedent · DOD—
PR / Executor—
Case type—
Court / Judge—
Opened date—
Financials
Estate value—
Fee arrangement—
Unbilled WIP—
AR outstanding—
Trust balance—
Key People
Personal representative—
Beneficiaries—
Opposing counsel—
Upcoming Deadlines
—No deadlines
Recent Activity
No recent activity.
October 2025
My calendars
Filters
October 2025

Calendar & Tasks

October 2025
TASKS
OVERDUE
TODAY
THIS WEEK

Estates

Client-focused estate list with workflow status and AI guidance.

ESTATE NAME ↕ CLIENT NAME ↕ CURRENT STEP ↕ NEXT ACTION UPDATED ↕
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Sorting rule: click Estate Name, Client Name, or Current Step to rearrange the list by that heading

Clients & Contacts

0
0
0
Select a contact to view details

Activities

Firm-wide activity feed with filters and context.

to
Activity today
24
+5 vs yesterday
Notes logged
12
Last 24 hours
Calls completed
7
Average 14 min
Docs uploaded
5
Today

Today

Pipeline + case activity snapshot.

Intakes8
Tasks closed6
Emails sent14

Up next

Consult · 3:30p
Jeremy Hogan · Probate intake
Court filing · 9:00a
Harris County · Deadline

Billing

Track drafts, approvals, and collections in one workspace.

Draft invoices
8
$18,400 pending
Unpaid invoices
6
$32,800 outstanding
Overdue
2
$4,600 past due
Collected
$92K
This month
Invoice
Matter
Client
Status
Amount
Due
Action

Collections

Payments today$3,200
Auto pay4
Avg days to pay21

Quick actions

Trust ledger

Balance $0.00

Online payments

Track incoming payments, links, and refunds.

Payments today
$6,240
18 transactions
Success rate
97%
Last 7 days
Refunds
$420
2 refunds
Active links
9
Auto‑expire in 14 days
Payment
Client
Invoice
Status
Method
Amount
Date

Today

Card$3,900
ACH$2,340
Failed2

Active links

Autopay

Accounts

Manage firm bank accounts and sync connections.

Linked accounts
4
2 trust, 2 operating
Last sync
2m ago
All systems healthy
Pending issues
1
Requires re-auth
Available balance
$182K
Across all accounts

Documents

Manage firm files, templates, and uploads.

Storage
6.2 GB of 10 GB used
All files
Updated just now
0 selected
Tags
Owner
Date range
Size (MB)
Drag & drop files here
or click to upload
Document requests
Track required docs for intake and matters.
Templates
Create docs from standard firm templates.
Activity log
Recent uploads, edits, and downloads.

Marketing

Channel Performance

Review sources and manage Google Local Services Ads.

Showing Google Search

LSA Accounts

Add multiple LSA accounts and pick which one to connect.

Account Status Default Actions
Connect each account once. You can switch the default anytime.
Leads
--
Spend
--
Cost per lead
--
Consults
--
Conversion rate
--
Projected revenue
--
Channel Notes

    Google Local Services Ads

    Stream call recordings and review LSA performance.

    Not connected. Showing sample data.
    Calls received
    --
    Qualified leads
    --
    Missed calls
    --
    Booking rate
    --
    Lead calls Stream recordings from Google
    Lead Phone Status Received Actions
    Call playback Select a call to listen.
    Call recordings stream from Google once connected.

    Intelligence Engine

    Uncover deep insights on prospects, companies, and market opportunities.

    Trending:

    Querying intelligence databases...

    ?

    Company Name

    domain.com

    Technology San Francisco, CA

    Company description goes here...

    1,000 - 5,000 employees

    2005

    $500M+

    85%

    Based on recent funding and hiring patterns.

    React Node.js AWS
    Enrichment Actions
    Source Confidence

    92% Reliable (Verified via Apollo)

    Verified Leads
    0
    Across all sources
    High Intent (Hot)
    0
    Propensity > 70%
    Avg. Confidence
    0%
    Data reliability score
    Active Runs
    0
    Processing...

    Reports

    Generate, schedule, and share insights across matters, billing, and performance.

    Case & Matter Insights

    Track workload, timelines, and outcomes.
    Matter Health

    Active Matter Overview

    Stage distribution, deadlines at risk, and top blockers.

    12 metrics Updated daily
    Cycle Time

    Case Duration & Aging

    Median time to close by matter type and attorney.

    8 metrics Updated weekly
    Outcomes

    Disposition & Result Rate

    Closed matters by outcome, fee type, and referral source.

    10 metrics Updated monthly

    Financial & Billing

    Revenue, collections, and profitability.
    Collections

    Accounts Receivable Aging

    Current, 30/60/90+ days outstanding and top payers.

    11 metrics Updated daily
    Profitability

    Realization & Margin

    Fee vs. cost by matter, phase, and timekeeper.

    14 metrics Updated weekly
    Trust

    Trust Account Activity

    Deposits, disbursements, and compliance checks.

    7 metrics Updated daily

    Time & Productivity

    Timekeeper utilization and capacity.
    Utilization

    Billable Hours & Targets

    Actual vs. target by attorney, week, and matter.

    9 metrics Updated daily
    Capacity

    Workload & Allocation

    Open tasks, staffing ratios, and time to assign.

    6 metrics Updated daily
    Write-offs

    Time & Fee Adjustments

    Write-downs, write-offs, and reason analysis.

    5 metrics Updated monthly

    Client & Intake

    Pipeline performance and client satisfaction.
    Pipeline

    Lead to Matter Conversion

    Conversion rate by source, campaign, and intake team.

    8 metrics Updated weekly
    Service

    Client Experience Score

    Survey results, response times, and review trends.

    6 metrics Updated monthly
    Referrals

    Referral Partner Activity

    Top partners, conversion rates, and fee splits.

    7 metrics Updated monthly

    Report Builder

    Mix fields, filters, and visualizations to craft a custom report.

    Data Sources

    Matters
    Time Entries
    Invoices
    Payments
    Tasks
    Contacts

    Filters

    Practice area
    Timekeeper
    Billing status

    Layout

    Revenue by Matter Type
    Top Timekeepers
    Billing Status Table

    Visuals

    Chart type
    Group by
    Sort

    Delivery

    Schedule
    Recipients

    User & Permissions

    Manage access, roles, and security policies across the firm.

    Create user Provision access
    Permissions Override per user
    User directory 0 users
    Name
    Role
    Status
    Last active
    Actions
    Role presets Default access map
    Super admin
    Full access · Billing · Banking · Reports · Users
    Admin
    Operations · Intake · Matters · Reports (non-financial)
    Intake
    Leads · Pipeline · Calendar · Tasks · Contacts
    Attorney / Paralegal
    Matters · Documents · Tasks · Activities · Reports
    Access Policies Security & workflow
    Two-factor authentication
    Required for admin and above.
    Approval for trust transfers
    Super admin approval required.
    Report sharing
    Limit to leadership groups.

    Workflow List

    Manage inbound automation triggers and webhook workflows.

    Name Status Total Enrolled Active Enrolled Last Updated Created On Actions
    Workflow
    Draft Publish
    Saved
    Add Trigger

    Adds a workflow trigger and captures inbound data.

    Workflow Settings

    Configure how this workflow runs, including its default options and behavior.

    Contact

    Allow re-entry

    Allows a Contact to re-enter once it has left this workflow.

    Allow multiple Opportunities

    Runs separate executions per Opportunity.

    Stop on response

    Ends workflow for a Contact if they respond to a message.

    Communication

    Specific Time Window

    Restrict actions from being sent outside your window.

    Mark as read

    Mark workflow conversations as read.

    No enrollment history yet.
    No execution logs yet.

    Settings

    Configure access keys and environment preferences.

    Identity & Security

    Manage your avatar and local security keys.

    Avatar Photo
    Session Control Disconnect credentials.

    Local Preferences

    Configure local environment feature flags.

    Quick Intake API Override
    Injects x-api-key for client intakes.
    ENABLED
    Local Role Switcher
    Enables sandbox role toggle selectors.
    ENABLED
    User Management Manage team members, roles, and platform permissions.
    Name Email Role Status Actions

    Subscribers & Accounts

    Platform administration portal. Monitor active accounts, databases, and LLM consumption.

    Total Subscribers
    0
    Firms onboarded
    Active Trials / Accounts
    0
    Status: Active
    Suspended / Past Due
    0
    Access blocked
    Total AI Tokens Used
    0
    Aggregated API metrics

    Firms Directory

    Firm Name Stripe Sub ID Plan Tier Status Users Matters AI Calls AI Tokens Actions
    Loading firms list...
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    Quick Intake

    Edit Intake Profile

    Edit Case Description

    Quick Intake Saved

    The new prospect has been created successfully.

    New Intake

    1
    Contact
    2
    Case
    3
    Details

    Intake Metric

    Add note

    Saved to the current prospect or client profile.
    Ready to record 00:00
    We’ll transcribe up to 1000 characters and save it as a note.

    New event

    Event details

    Event
    Date · Time
    Location —
    Attendees —
    Notes —

    Delete task

    Are you sure you want to delete this task? This cannot be undone.

    Edit tags

    Assign owner

    New task

    Add lead

    New matter

    Matter

    Status
    Owner · Practice · Venue
    Stage

    —

    Next deadline

    —

    Progress

    New contact

    Activity

    New invoice

    Description Qty Rate Amount
    Subtotal $0.00
    Tax
    %
    $0.00
    Total $0.00

    Invoice details

    Description Qty Rate Amount
    Subtotal $0.00
    Tax
    %
    $0.00
    Total $0.00
    History
    Payments
    Attachments
    PDF preview
    Invoice preview
    Send invoice

    Collect payment

    Invoice
    —
    Client
    —
    Payment link

    Billing detail

    Create payment link

    Payment link details

    Invoice
    —
    Client email
    —
    Amount
    —
    Expires
    —
    Link
    —

    Promote intake

    Convert this intake into a client and create a new matter.

    This action logs an audit note and updates the intake status.

    Upload document

    Document

    PDF
    Owner
    —
    Last updated
    —
    Folder —
    Tags —
    Size —
    Version history

    New document request

    New template

    Link account

    Account details

    Account
    —
    Bank
    —
    Type
    —
    Balance
    —
    Status
    —
    Last sync
    —
    Recent transactions

    Payment details

    —
    —
    —
    Payment ID
    —
    Client
    —
    Invoice
    —
    Date
    —
    Refunds

    Trust entry

    Qualify & Conflict Check

    Running check…

    Latest result

    Draft Engagement

    Building draft…

    Draft ready

    Timeline Entry

    Activity
    Title

    Details

    Profile

    CL
    Name
    Client
    Contact Type-
    SourceUnassigned
    Email-
    Phone-
    Tags-

    New Estate Intake

    1. Decedent Baseline

    2. Legal Foundation

    3. Initial Asset Inventory

    Import Prospects

    Upload a CSV of prospects. We’ll validate and import in the background. Download template CSV

    
          

    Import Clients

    
          

    Connect LSA Accounts

    Pull accounts from your agency Google LSA manager and map them to markets.

    Connect Google to load accounts.
    Select the accounts you want in Hogan and set the market label for each one.

    Scorecard Detail

    Ask HEIRLO
    Try asking:
    AES-256 GCM Active
    Heirlo Co-Pilot v1.2

    Heirlo

    Legal Co-Pilot

    Tuned to General Assistant

    Edit Estate Details

    Manage core estate information and contact details.

    Case Information

    Contact Information

    Edit Matter Details

    Manage case specifications, dates, and executors.

    Invite Team Member